Privacy Policy

Privacy Policy – Qabar Safai

Effective Date: August 25, 2025

Qabar Safai (“we,” “our,” or “us”) respects your privacy and is committed to protecting the information of our users. This Privacy Policy explains how we collect, use, and safeguard your information when you use our Qabar Safai mobile application and website.

1. Information We Collect

When you register or book a service through the Qabar Safai app, we may collect the following information:

Account Registration
– Name
– Email address and/or phone number
– Password (encrypted, not stored in plain text)
– Optionally, Google or Apple Sign-In information

Service Booking (Grave Care / Repair Form)
– Name of the deceased
– Name and location of the graveyard (city, area, and specific details)
– Special requests or requirements related to the service
– Local contact details in Pakistan (if provided)
– Photographs of the grave (optional, if uploaded by the user)
– How you learned about our services

Payment Information
– Payments are processed securely through Stripe.
– We do not store your full credit or debit card details on our servers. Stripe may collect and process payment information in accordance with their own Privacy Policy (https://stripe.com/privacy).

2. How We Use Your Information

We use the collected information to:
– Provide, schedule, and manage grave care and repair services.
– Communicate with you regarding service confirmations, updates, and before/after photos.
– Process secure payments and refunds.
– Improve customer support and service quality.
– Ensure transparency by keeping a service history.

3. Information Sharing

We do not sell or trade your personal data.
We only share your data with trusted third parties necessary for:
– Payment processing (Stripe)
– Authentication (Google / Apple Sign-In, if used)
These providers follow their own privacy policies.

4. Data Protection

– Your password is encrypted and never stored in plain text.
– Access to personal data is restricted to authorized staff only.
– We use industry-standard security practices to protect your information.

5. Data Retention & Deletion

– We retain your information only as long as needed to provide services.
– You may request account deletion or data removal by contacting us at info@qabarsafai.com or via WhatsApp at +92 332 300 2235.
– Upon deletion, your account and associated records will be permanently erased from our system (except where legally required to retain).

6. Children’s Privacy

Our app is not directed toward children under 13. We do not knowingly collect data from children.

7. Your Rights

You may:
– Request access to the personal data we hold about you.
– Request correction or deletion of your personal data.
– Withdraw consent at any time.

8. Consent

By registering or booking a service through Qabar Safai, you consent to this Privacy Policy.

9. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices. Updates will be posted on this page.

10. Contact Us

If you have any questions or concerns about your data, please contact us:

Qabar Safai Corp
Email: info@qabarsafai.com
WhatsApp: +92 332 300 2235
Address: West Hempstead 11552 New York USA